Shipping Policy

1. Processing Time

Orders are typically processed within 1–2 business days after payment confirmation and internal quality checks. Orders placed on weekends or holidays are processed on the next business day.

2. Delivery Times

Estimated delivery is 3–5 business days for most destinations once dispatched. Delivery times may vary depending on destination, customs clearance, and local courier performance.

3. Complimentary Delivery

Complimentary delivery is applied automatically to qualifying orders over AED 400. Standard shipping rates are calculated at checkout for orders below this threshold.

4. Packaging

All shipments are dispatched in discreet, secure packaging. Temperature-sensitive compounds are handled with cold-chain style packaging to preserve integrity during transit.

5. Customs & Import

The purchaser is responsible for compliance with local import, storage, and usage regulations, and for any applicable duties or taxes levied by the destination country.

6. Tracking

A tracking reference is provided once your order has been dispatched. You can follow your shipment from the Track Your Order page.

Products supplied strictly for Research Use Only (RUO). Not for human consumption.

Swiss Peptide is a research supply brand based in Switzerland. Applicable taxes apply as per local regulations.